If you would prefer to organise delivery with a member of staff, please call us on 0345 22 22 585 and select the option for delivery. We are also happy to store worktop orders for a certain amount
of time to guarantee availability for a future date. We offer this service as we understand how stressful it can be to organise a kitchen installation.
Please note that although every effort will be made to ensure that delivery occurs during the estimated timeslot specified, due to unforeseen conditions - such as traffic - delivery can occasionally take place at a slightly different time
from the slot specified.
It is essential that all worktops are checked upon receipt before they are signed for. If any of the packaging appears to be damaged or not intact, the goods must be signed for as "damaged" and a damage report should be filled out with the
driver. If someone is signing for the goods on your behalf, please ensure that he/she is aware of and understands the terms of delivery. We need to be informed of any damage within 2 calendar days of receipt. Failure to comply with any
of the above will result in a void claim. Due to the insurance liability, we cannot accept responsibility for any damaged items signed for as "clear", "unchecked" or in "good condition".